This holds true for Microsoft Teams as well. If you’re looking to self-assess your organization before you deploy Skype for Business here’s our recommended approach.
When we assist companies with their assessment (yes, that is a service that KnowledgeWave can provide) we highly recommend taking a three step approach before any training begins. Assess the opportunity to reduce costs in 3 steps In most cases, the benefits of Skype for Business can replace many of these tools and save businesses thousands or even tens of thousands of dollars.
These phone services can cost an arm and leg, where you might be charged for each person calling into a meeting on a per minute basis. In addition to these popular business meeting tools, users may be leveraging other older technology like a phone bridge or toll-free services. What are they using now?Ĭhances are your employees are using tools like GoToMeeting, GoToWebinar, WebEx, and maybe even Google Hangouts or personal Skype accounts. Before a company takes the leap to Skype for Business they need to assess the current communication tools being used in the organization. This is even more so the case with Microsoft Teams.īusinesses must have a clear understanding of all the ways their employees are currently communicating with staff, clients, partners, and vendors. The biggest challenge we've encountered in getting users up to speed with Skype for Business is that some companies haven’t planned out the required functionality that will spark user adoption. Most businesses realize an increase in productivity because their employees communicate more quickly and efficiently via Instant Message (IM) and impromptu meetings, versus a cycle of in-person meetings where you're waiting for Sam to arrive.
The obvious benefits of Skype for Business I get super excited when I hear that because I know that user adoption of Office 365 can receive a huge boost when the benefits of Skype for Business or Teams are involved. Many of the companies we work with are looking to deploy Skype for Business as a means to increase user productivity and collaboration within their organization. If you'd like to learn more about Teams, check out my post on What You Should Know About Microsoft Teams and An End-User Introduction to Microsoft Teams. We're getting more and more calls about Microsoft Teams. As a Training as a Service (TaaS) solution provider assisting companies with user adoption of the newest cloud-based technologies, I’m receiving more and more calls to provide a training solution for businesses deploying Skype for Business as part of their move to Office 365.
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